Program

8.00 am

Registration

Coffee & Breakfast with fellow track followers. Join your chosen main track's table in the breakfast area. We encourage attendees and speakers alike to join, get the discussion going first thing and set the scene for the rest of the day.

9.00 am - 9.15 am

Conference opening

9.15 am - 10.00 am

Opening Keynote: The Super Hero fly-in

Speaker: Sara Redin (DK), J. Boye

10.00 am

Break

10.15 am - 11.00 am

Higher Education – Top tasks

Speaker: Bob Johnson (USA), Bob Johnson Consulting

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Intranet – How to go from Static to Social

Speaker: Sean Winter (USA), Capital One

User Experience – Inconvenient truths about redesign

Speaker: Dennis Schleicher (USA), Sears

Web Content Management – Today’s Reality and the Future of WCM

Speaker: Jarrod Gingras (USA), Real Story Group

11.00 am

Break

11.15 am - 12.00 am

Higher Education – Analytics

Speaker: Karine Joly (CA), Higher Ed Experts

Intranet – The benefits of being social

Speakers: Darius Miranda (USA), Wells Fargo & Company | Nathan Bricklin (USA), Wells Fargo

User Experience – What is coming next?

Speaker: Marianne Kolodiy (UK), Yorkshire Building Society

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12.00 am - 1.00 pm

Lunch

1.00 pm - 1.45 pm

Higher Education – Social Intranet to the Rescue

Speaker: Mark Greenfield (USA), University at Buffalo

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Intranet – Information and knowledge management

Speaker: Joanne Jackson (USA), Endo Pharmaceuticals

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User experience – Surviving a User Experience rollout

Speaker: Brian Hare (USA), Highmark, Inc

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Web Content Management – Lessons Learned: From business case to implementation, getting a CMS into a regulated enterprise.

Speaker: Catharine Macdonald (CA), TD Bank Financial Group

1.45 pm

Break

2.00 pm - 3.00 pm

Expert panel discussion

3.00 pm

Break

3.15 pm - 4.00 pm

Higher Education – “Writing for the Web” is No Longer Enough: The Reality of Modern Content Strategy

Speakers: Neah Monteiro (USA), Bryn Mawr College | Phillip Gravely (USA), University of Richmond

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Intranet – devise a winning strategy, win executive support and revamp your intranet

Speaker: Becky Kaplan Farone (USA), Group Health Cooperative

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User experience – Creating Multi-Platform User Experiences in Emerging Markets

Speaker: Robert Bole (USA), The Broadcasting Board of Governors

Web Content Management – War and Peace of the CMS Selection

Speaker: Marianne Kolodiy (UK), Yorkshire Building Society

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4.00 pm

Break

4.15 pm - 5.00 pm

Higher Education – Digital Marketing and college recruiting

Speakers: Paul Dempsey (USA), Ursinus College | Brian Niles (USA), Target X

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Intranet – The Road to the Digital Workplace

Speaker: Guy van Leemput (BE), J. Boye

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User Experience – Why it is still so important

Speaker: Michael Fienen (USA), Aquent

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Web Content Management – The Future is in Sharing

Speakers: Thom Robbins (USA), Kentico Software | Deane Barker (USA), Blend Interactive

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5.00 pm

Break

5.15 pm - 6.15 pm

Town Hall

Join expert panellists in an engaging, fast-paced debate on key issues for 2012 and beyond.

6.30 pm

Farewell Dinner

Location: Elephant & Castle, 1800 Market St, Philadelphia, Pennsylvania 19103